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- General
- Installation & Activation
- Long Distance Calling
- Voice Mail
- Number Transfer (Number Porting)
- Billing & Payment
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Voice Mail |
 How do I access my voicemail? |
 How do I access my voicemail? |
Dial *98 from your home phone then follow the instructions. |
What is my voice mail password? |
What is my voice mail password? |
The default password is 9999. To change your password, please press 0 to access voice mail options, then press 5 to change the password. |
How do I change my greetings? |
How do I change my greetings? |
To change your greeting, press 0 to access voice mail options, then press 4 to record your greeting. |
Can I adjust the number of rings before voicemail? |
Can I adjust the number of rings before voicemail? |
Yes. The setting can be changed from your web portal. It's under 'Voicemail' tab. |
How long will my voicemails be stored in your system? |
How long will my voicemails be stored in your system? |
Voice messages are saved for up to 30 days in our system before they are automatically deleted. |
Can I use my own answering machine for voicemail? |
Can I use my own answering machine for voicemail? |
Yes. To use your own ansering machine, you just need to turn it on and set the ‘number of rings before answering machine picks up’ to 5 or less. |
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